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Popular Questions

Here are the bunch of popular questions related to Medical Recall that are asked frequently

General Questions

1. What is Medical Recall?

Medical Recall is an Australian software platform designed specifically for general practitioners (GPs) to streamline patient recalls and follow-ups, ensuring better patient care, medico-legal protection, and increased practice revenue.

2. How does Medical Recall benefit my practice?

Medical Recall helps: • Improve patient care by ensuring timely follow-ups for tests, results, and referrals. • Enhance medico-legal protection by maintaining systematic recall processes. Increase revenue by generating more appointment opportunities through streamlined recalls.

3. Is Medical Recall compliant with medico-legal guidelines?

Yes, Medical Recall aligns with the recommendations of medical indemnity organizations like AVANT, which advocate for systematic recall processes.

4. Can I try Medical Recall before committing?

Absolutely! We offer a free 3-month trial with full access to the platform, so you can experience the benefits without any upfront cost.

Features and Functionality

5. How does Medical Recall customize reminders?

Medical Recall allows you to tailor reminders based on the clinical significance of each case, ensuring the appropriate level of follow-up for each patient.

6. Can Medical Recall integrate with my current practice management system?

Medical Recall is designed to complement your existing practice management system. While it doesn’t integrate directly, it works seamlessly alongside it, allowing you to manage recalls efficiently while keeping patient notes within your current system.

7. What types of recalls does the software handle?

The platform supports all types of recalls, allowing GPs to set personalized follow-up schedules tailored to each patient's clinical needs, ensuring timely and effective care.

8. How does Medical Recall increase practice revenue?

By streamlining recalls, Medical Recall creates additional appointment opportunities, which translates into increased billings for your practice.

Implementation and Support

9. How easy is it to set up Medical Recall?

Getting started with Medical Recall is quick and hassle-free. The software is designed to be intuitive, and our website provides a clear walkthrough video to guide you every step of the way.

10. What kind of support is available?

We’re here to help whenever you need it. You’ll have access to dedicated email support, and our comprehensive tutorial video on the website ensures you’ll have everything you need to use the software confidently.

Pricing and Subscription

11. How much does Medical Recall cost?

After the free 3-month trial, you can choose between a monthly or annual subscription. For detailed pricing information, please refer to our Pricing Page.

12. Are there any hidden fees?

No, all costs are transparent, and there are no hidden fees.

13. Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time without penalties.

Security and Compliance

14. How does Medical Recall ensure patient data security?

Medical Recall uses advanced encryption and complies with Australian privacy laws to protect patient information.

15. Is the software cloud-based?

Yes, Medical Recall is cloud-based, allowing you to access it securely from anywhere.

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